Single Diploma AIRLINE CUSTOMER CARE SERVICE

QUALIFICATION<br />
Intermediate and above<br />
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MIN. AGE<br />
18 years<br />
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SYLLABUS<br />
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Personality Development<br />
Each individual has their own unique personality. This Diploma in customer service course enhances and brushes the student’s inner and outer self in a positive way.<br />
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Interviewing skills<br />
The process of the interview involves an exchange of factual information where the interviewer tests the abilities of the interviewee. This Diploma in customer service course helps the student to master this skill to crack the interview professionally during the placements.<br />
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Effective Communication skills<br />
Communication skills are a big ‘Yes-Yes’ to nail your core-skill to a great extent. To create a friendly atmosphere to the customers, the art communication skills come into the view. This Diploma in customer service course will improve and nurture those communication skills a little extra.<br />
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Customer relationship Management<br />
End of the day, It’s all about how well have we rendered our services to the customers. This Diploma in customer service course instructs the students to develop a healthy and warm relationship with our customers<br />
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Problem-solving skills<br />
Undeniably, the aviation industry is huge and passengers of a various kind move towards it. They may need your assistance in various ways. The trait of spontaneity arrives on the scene. Although the person applying for the customer service naturally should possess this quality, we at Fortune Flyers get you ready to face the customers with ease.<br />
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Pre-requisites<br />
A Pleasing personality with proper communicative knowledge of English and regional languages, 12th/intermediate passed/appeared<br />
-Because, the customer’s blissful time is our responsibility!<br />
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